Claims for damaged merchandise and shortages must be reported
immediately to 1stSource and to the freight carrier if applicable.
Please contact 1stSource at 877-338-9403 for assistance with freight claims.
All returns are subject to a minimum 15% restocking charge and must be approved by a representative of 1stSource within 30 days of purchase.
A returned goods authorization number must be obtained from 1stSource prior to the return of goods. Please contact customer service at 812-288-7466 to obtain authorization number.
- Special order merchandise is not returnable.
- Defective products under manufacturer’s warranty will be repaired or replaced at our option.
- Some open electronic products are not returnable.